Putting people first, even during a pandemic
Customer service is the essence of this essential business
In 1989, John Hayes founded Hayes Import Inspection Service, a United States Department of Agriculture import...
Relaxation, made here in Whatcom County
Comphy Company supplies top spas and resorts worldwide
Turquoise waves ebb and flow in the distance. The sun warms your skin while palms sway in...
Customers Drive Grizzly’s Growth
Shiraz Balolia made $6 on his first sale of a drill press. Now the sales of the company he founded in Bellingham in 1983...
In Spite of Disruptions, We Didn’t Run Out of Food. Why Not?
At the outset of the COVID-19 pandemic, the national media were quick to reassure the public that grocery stores would not run out of...
COVID-19, Aluminum and U.S. National Security
Will China destroy a critical U.S. industry?
First printed in the Epoch Times, April 1, 2020; updated April 22, 2020
The COVID-19 pandemic and subsequent global...
Green Apple Deal Goes Bad
Can the $1 billion renewable energy plant be saved?
Jeremy Lott
All crude oil that is extracted with drills and derricks was once biological material that...
HighCraft: A Lean, Mean Cabinet-Making Machine
Left to right: Eric Van Hofwegen, Brian Hendricks, Brad Kuik, and Jason Van Hofwegen.
Process aims to keep waste—and costs—minimal and employees happy
At the age...
Renaissance Woman: Grace Borsari Flying High As Lifetime Achievement Award Honoree
By definition, it’s easy to refer to Grace Borsari as a Renaissance Woman (one with many talents or areas of knowledge).
Early on, Grace was...
Dynamic Duos: Father-Son & Lean Six Sigma
Jeff Gray and his son, Mason, moved to Bellingham last year and they have cut a wide swath into their life mission—instructing and guiding...
Alcoa’s Cool Solution
Intalco Smelter Complied Simply with H2O Mandate and Saved a Ton of Money
At our Intalco smelter in the United States, engineers developed a low-cost...
